Security Tips

Security Tips
Security Information:

  • Avoid using Internet banking on shared computers and from public places like cafes or libraries.

  • Be cautious while using Bluetooth in public places, as someone may access your confidential data/information.

  • Always check the last sign-on date and time on the post-login page. If you notice any discrepancies, inform the Bank immediately.

  • Always remember to log off from Internet banking and close your browser after finishing your online banking session.

  • Check your account statements regularly and bring any fraudulent transaction to the notice of the Bank.

  • Never give your PIN or confidential information over the phone or Internet. Never share these details with anyone.

  • Do not disclose your Customer ID/Password/MPIN/OTP/CVV to anyone.

  • Don’t click on links embedded in emails/social networking sites claiming to be from the bank or representing the Bank.

  • Don't transfer funds without validating the recipient, as once funds are transferred, they cannot be reversed.

  • Don’t store sensitive information, such as debit/credit card details, mobile banking password, and user ID, in a separate folder on your phone, desktop, or laptop.

  • Don’t forget to inform the Bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else.

  • Never reveal or write down PINs, and do not retain any email or paper communication from the Bank regarding the PIN or password.

  • Always type in your confidential account information. Do not copy paste it.

  • Use licensed software. Software purchased from untrustworthy sources could contain viruses or trojans that may corrupt your files and compromise your confidential data.

  • Never reveal your 4-digit ATM PIN, OTP, Netbanking password, or CVV to a phone banking officer.

  • Ensure that no one sees you entering your MPIN (personal identification number) / Password/ATM PIN/CVV.

  • Don't use predictable passwords, such as your date of birth or your wife's name, and avoid using personal information like your name, date of birth, PAN, etc.

  • Avoid using the same password for several different accounts. Once hackers have guessed one password, they’ll often try to see if it works on other accounts.

  • Do not write down your passwords/mPIN/ATM PIN/CVV.

  • Change your PIN/passwords at regular intervals. If you suspect that someone knows your PIN/Password, change it immediately.

  • Don’t send your password or PIN to anyone via email or text message.

  • Don’t have your browser remember your card/account password.

  • Report a lost or stolen phone immediately to your service provider and law enforcement authorities.

  • Update your computer with latest security patches for your operating system, browser, and email client.

  • Use anti-virus, anti-spyware and personal firewalls.

Please ensure the following before logging in:

  • Before entering your private details, always check the URL of the site you are on.

  • Don’t download software or content from untrustworthy sites.

  • Don’t click on links that you do not trust.

  • Read the privacy policy of a website before providing personal information.

  • Please make sure that the URL address on the address bar of your internet browser starts with "https": the letter 's' at the end of "https" means 'secured'.

  • Please make sure that the padlock symbol appears either in the address bar or the status bar. Verify the security certificate by clicking on the padlock.

  • The address bar turning green indicates that the site is secured with an SSL Certificate that meets the Extended Validation Standard.

  • Do not enter login or other sensitive information in any pop-up window.

Beware of Phishing Attacks:

  • Phishing is an attempt to obtain your account details, password, personal information, and other account-related data through fraudulent emails, phone calls, or SMS.

  • Bandhan Bank will never send any email or phone call or SMS seeking these details.

  • If you ever get any such mail or phone call or SMS, please do not part with any information and notify the Bank immediately.

  • Do not part with your login, password, or any other personal information over the phone, email, or SMS. This may be phishing traps.

  • Be cautious while accepting offers such as caller tunes or dialer tunes, and when opening/downloading emails or attachments from known or unknown sources.

  • Be careful about the websites you are browsing; if they do not look authentic, do not download anything from them.

  • Do not click on links in emails. Always type the URL in the address bar of the browser.